Get lifetime warranty

Edito

« 35 years ago we decided to dream up and design a range of bikes with the best possible quality/price combination as the principle objective. Our obsession for quality and how we manage it have since become the B’TWIN brand’s priority commitment.

B'TWIN quality is the consequence of total control of all the stages in the development of the product, from design to production, retailing and after-sales services for each model on offer.

This commitment, alongside creative and innovative excellence, means we are in a position to make cycling easier, more enjoyable and safer... »

Olivier Robinet,
B'TWIN International Director
Olivier Robinet, B'TWIN International Director
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Lifetime warranty In 2013, B'TWIN takes this quality commitment even further by guaranteeing the bikes for life.*

B'TWIN offers the Life Time Warranty*

1. B'TWIN offers the Life Time Warranty*

B'TWIN makes the life time warranty for the frames, brackets, stems and rigid forks accessible to a maximum of cyclists*. If your bike has a problem, simply return it to the store. Each broken part is repaired or replaced free of charge by the Oxylane network repair workshops. If the bike is a write off, it is replaced by a similar model

2. B'TWIN guarantees the quality of its products

From the design to production and sale, B'TWIN provides a maximum of care and dedication. Thanks to this dedication and an in-house organisation, the quality improves, the bikes last longer and thereby become part of an environmental protection process.

B'TWIN guarantees the quality of its products
B'TWIN invests in user safety

3. B'TWIN invests in user safety

B'TWIN complies with and plays an active role in the evolution of European safety standards, the strictest standards in the world.

With its own exclusive test centre in Lille (France), B'TWIN draws up its own protocols for the continuous quality improvement of it products.

4. B'TWIN makes life easier for cyclists

Thanks to its unique style of organisation, the tools and savoir-faire, B'TWIN can ensure the well-being of its cyclists. The lifetime warranty means you don’t have to buy a new bike, you always have a bike available and your investment is secure.

B'TWIN makes life easier for cyclists

*excluding carbon frames and suspension forks, for full details www.btwin.com